Refund Policy
Last updated: October 29th, 2025
At 1378 Solutions, we take pride in providing high-quality custom services and solutions. This policy explains our approach to cancellations and refunds.
1. Deposits
A deposit may be required to secure your project or service. Deposits are non-refundable unless otherwise agreed in writing.
2. Service Cancellations
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If you cancel a service more than [X] days before the scheduled start date, we may offer a partial refund at our discretion.
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If you cancel less than [X] days before the scheduled start date, the deposit and any payments made may be non-refundable due to preparation and scheduling costs.
3. Refunds
Refunds, if applicable, will be processed within [X] business days of confirmation. Refunds are returned via the original payment method unless otherwise arranged.
4. Changes to Services
If you request changes to a service or project after work has begun, additional fees may apply. Refunds are not provided for services already delivered or partially completed.
5. Contact
For any questions regarding cancellations or refunds, please contact